Pricing

Straightforward scope.
Exact pricing discussed
during your intake call.

We don't publish exact figures — not to hide them, but because scope varies by property. What you see below is what's included at each tier. The number that fits your property is a 10-minute conversation away.

Why no prices on this page? Evaluation scope varies meaningfully by property size, stay duration, language, and whether a debrief call or follow-up evaluation is included. Publishing a single figure would either mislead you or undervalue the engagement. Exact pricing is confirmed during your free 30-minute intake conversation — before any commitment.

Entry point
Pilot
Evaluation
The fastest way to see what a Conservi.us evaluation actually finds at your property. Single night, full journey assessment, executive report delivered within 5 business days.
Pricing
Discussed at intake. Designed to be easy to approve internally — no lengthy procurement process required.
What's included
Single-night anonymized stay — full journey from booking to checkout
Executive summary with primary diagnosis
Experience Cohesion Score® across 9 dimensions
Operational friction map with churn risk + fix effort ratings
90-day improvement roadmap
Report delivered within 5 business days
Debrief call not included (available as add-on)
Follow-up re-evaluation not included
Start with a pilot
No commitment until intake conversation is complete.
Full evaluation
Complete
Evaluation
The full engagement. Multi-night stay, complete deliverables, and a 60-minute leadership debrief call to walk through findings and answer questions before internal sharing.
Pricing
Discussed at intake. Multi-night scope means findings cover all shift patterns and meal periods — a materially more complete picture than a single night.
What's included
Multi-night anonymized stay — covers all shift patterns and service periods
Full executive summary with benchmarked analysis
Experience Cohesion Score® across all 9 dimensions
Complete friction map — all touchpoints across all shifts
Full 90-day roadmap with phase-by-phase action items
60-minute leadership debrief call included
Bilingual option — report and debrief in English or Spanish
Follow-up re-evaluation not included (available separately)
Request full evaluation
Most common starting point for independent properties.
Multi-property
Group &
Ongoing
For ownership groups managing multiple properties, or properties committed to quarterly evaluation cadences. Custom scope, volume engagement, and ongoing benchmarking across your portfolio.
Pricing
Custom, discussed at intake. Multi-property engagements are scoped individually and priced to reflect the breadth of the evaluation program.
What's included
Multiple property evaluations — same methodology, consistent benchmarking
Cross-portfolio analysis — identify which properties are strongest and where gaps are systemic vs. property-specific
Full deliverables per property — score, friction map, roadmap
Quarterly re-evaluation option — before-and-after score tracking over time
Leadership debrief included per property and at portfolio level
Fully bilingual — English and Spanish across all deliverables
Priority scheduling and dedicated intake coordination
Discuss group scope
Ideal for groups of 2–10 properties.
Compare tiers

Everything side by side

What's included Pilot Complete Group
Anonymized staySingle nightMulti-nightMulti-night per property
Booking & pre-arrival evaluation
Executive summary
Experience Cohesion Score®
Operational friction map
90-day improvement roadmap
Report delivery timeline5 business days5 business days5 days per property
All-shift coveragePartial
60-min leadership debrief callAdd-on available
Bilingual (English / Spanish)On request
Cross-portfolio benchmarking
Quarterly re-evaluation cadenceSeparate engagement
Priority scheduling
Always included

Regardless of tier

These are non-negotiables — they apply to every engagement at every scope level.

Full confidentiality
Staff are never informed. Reports are delivered exclusively to the named leadership contact. No external publication without written consent.
Anonymous evaluation
Every stay is booked and conducted as a standard guest. No special treatment, no announced visits, no bias in what gets observed.
5-day delivery
Every report is delivered within 5 business days of checkout — not weeks. Findings are documented in real time so post-stay analysis is focused and fast.
Accommodation included
The cost of the stay is factored into the engagement fee. You will not receive a separate invoice for the room. One clean total.
Pricing questions

What leadership asks before approving

Why isn't the exact price listed here?
Because the scope varies in ways that matter. A single-night evaluation at a 40-room boutique property and a multi-night evaluation at a 200-room resort with multiple F&B outlets are fundamentally different engagements — and pricing them identically would shortchange one and overcharge the other. The 30-minute intake conversation is where scope is confirmed and pricing is presented clearly, before any commitment is made.
What does the intake conversation actually cost?
Nothing. The intake conversation is complimentary and carries no obligation. It exists to confirm that the property and the evaluation scope are a good fit — for both parties. If they are, pricing is presented. If they're not, you'll leave the call with a clearer picture of what this type of evaluation involves, at zero cost.
Is the room cost included in the evaluation fee?
Yes. The accommodation cost is factored into the engagement fee. You receive one invoice for the full engagement — there is no separate room charge, no incidental billing, and no surprise costs after the stay. What is agreed at intake is what is invoiced.
Can I start with a Pilot and upgrade to a Full Evaluation later?
Yes — and this is a common path. Many properties start with a Pilot to understand the format and the depth of findings before committing to a full multi-night engagement. The Pilot report stands fully on its own and the 90-day roadmap is fully actionable. A subsequent Full Evaluation at the 90-day mark then provides the before-and-after comparison.
How is payment structured?
Payment terms are confirmed at intake. The standard structure is 50% at engagement confirmation and 50% upon report delivery. For Group and multi-property engagements, phased payment schedules are available and discussed during the scoping conversation.
Is there a discount for returning clients or multiple properties?
Multi-property and repeat engagements are scoped with volume in mind. The Group tier exists precisely for ownership groups and properties with ongoing evaluation programs. Specific terms are discussed at intake rather than published — because the right structure depends on the number of properties, the evaluation cadence, and the scope of each engagement.
What if the evaluation doesn't surface anything useful?
In 25+ years of travel across 23 countries and a background spanning aviation, hotel operations, and international tourism — every property has surfaced actionable findings. The friction that drives churn is almost never visible from inside operations. That said, if leadership genuinely feels the report did not deliver value, that conversation happens — and it's taken seriously. Reputation is the business.

No surprises. Ever.

Pricing is confirmed before the engagement letter is signed. Scope is agreed before the stay is booked. What is quoted at intake is what is invoiced upon delivery. No scope creep, no hidden costs, no post-delivery billing adjustments.

Ready to talk scope and pricing?

Ten minutes on a call is all it takes.

Register your interest and we'll be in touch within one business day to schedule your intake conversation. Pricing is presented at the end of that call — clearly, completely, with no pressure to decide on the spot.

Register your interest View sample report first

No commitment. No automated follow-up sequence. A real conversation within one business day.